1. I’m Already With Another Agent, How Can I Change Over To Pinpoint Property?
Changing over your management to Pinpoint Property Management Services is easy. Firstly, a ‘change of Lessors Agent’ needs to be completed and a new listing agreement signed, both of which I can assist you with. Then notice in writing needs to be given to your existing agent
2. What Length Of Time Does A Managing Agency Agreement Run For?Every agency and each agreement is different, but my managing agent agreements have no expiry – meaning they are valid until either party gives 30 days notice to terminate the agreement (a small termination fee applies)
3. What Happens If My Tenant Doesn’t Pay Their Rent?
Rental arrears are checked every day, allowing prompt action should a tenant default in payment.
4 days in arrears– tenant is contacted via phone or SMS as a reminder to pay
8 days in arrears – a ‘Notice to Remedy’ is issued giving the tenant 7 days to remedy breach.
16 days in arrears – a ‘Notice to Leave’ is issued giving the tenant 7 days to vacate the premises and pay rent owing
4. How Much Bond Does My Tenant Pay?
For general tenancies with rent of $700 or less per week, the maximum bond amount is four weeks rent. There is no maximum amount where the weekly rent is higher than $700 per week – bond to be negotiated between landlord/agency and tenant. If rent is increased, the bond may be increased if it has been at least 11 months since the last bond increase or start of the tenancy
5. Do I Need Landlord Insurance?
Landlord insurance is highly recommended, and I can provide you with further information and brochures if you need
6. Do I Get A Say As To Which Tenants Are Selected For My Property?
In fact, you CHOOSE your tenant based on the research that I conduct on each applicant
for your property
7. Can I Use My Own Tradesmen For Repairs?
It is recommended that you use the tradesmen appointed by Pinpoint Property as they are fully qualified contractors with insurances.
8. How Can I Get The Maximum Rent Return On My Rental Property?
To attract a quality tenant who is prepared to pay a premium rent you need to start with your rental property. Is it in good repair? Are the lawns and gardens neat and tidy? Is the property well presented? Are the windows, carpets, floors, bathrooms and appliances clean and in good order? A rental property that presents well generally attracts the tenants who are willing to pay more.
9. How Many Inspections Do You Conduct Each Year?
During our regular routine inspections we assess how well your tenant is looking after your rental property and also determine if there are any maintenance issues or repairs that require attention. We conduct inspections at the following intervals:
- An ingoing inspection prior to the tenant moving in
- Routine inspections every 13 weeks, with a written report emailed to you within 5 days
- An outgoing inspection on completion of the tenancy
If we are unhappy with any aspect of your property during one of our routine inspections, we will ensure it receives prompt attention and re-inspect the property within 14 days.
11. How Much Rent Can I Get For My Rental Property?
At Pinpoint Property we determine the rent return of your rental property by considering the following:
- Type of rental property
- Location
- Appearance
- Any special features
- Market demand
- Current market trends
- Other comparable leases
12. How Much Bond Do I Need To Pay?
The bond is 4 weeks rent.
13. How Much Notice Do I Need To Give To Vacate?
14 days notice on expiry of the Lease Agreement.
14. What Do We Do If Repair Or Maintenance Work Is Needed At The Property?
All requests for maintenance or repair of the property you are renting are required in writing or by email. For emergency repair requests after business hours please refer to your Lease Agreement for instructions and emergency contact details.